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JICMAIL Conference 2025

At the JICMAIL Conference 2025: The Rise of the Super Touchpoint, we revealed our latest report – Mail as a Super Touchpoint, asking questions such as,’ what makes a Super Touchpoint?’, and reviewing how mail cuts through in an ecosystem of noise and uncertainty.

We were delighted to be treated to a keynote on the state of marketing effectiveness from the fabulous Dr Grace Kite, CEO of Magic Numbers (at the time of the Conference) and a leading industry voice. We also covered one of the hottest industry topics of retail media, led by the equally gifted Sam Tomlinson from Media Sense (ex-PwC) in a panel debate including ISBA and expert practitioners. Alongside this  we included a showcase of some great applications of our data.

The presentations were recorded and are shared below:

 

Welcome & Year Highlights Mark Cross, Engagement Director, JICMAIL

Mail: The Super Touchpoint – Report Launch Ian Gibbs, Director of Data Leadership & Learning, JICMAIL

Keynote Address: The lots of littles route to modern brand building Dr Grace Kite, CEO and Founder, Magic Numbers

Retail Media Trends and the Role of Mail – Panel Session

Chair: Ian Gibbs, Director of Data Leadership & Learning, JICMAIL
• Nick Ashley, Client Development Director, Tesco Media
• Leonardo Oliveira, Digital Strategy Director, MediaSense
• Dan Larden, Head of Media, ISBA

Delivering herd mentality through the letterbox Tom Ridges, CEO, Herdify

Back to the Future… the shifting shape of Direct Mail in 2025 Dan Dunn, CEO, Paperplanes & Oliver Gunning, CMO, Your Golf Travel

Our Journey with JICMAIL: Insights and Experiences: Laura Sanjurgo, Commercial Director, and Lyndsay Abrahams, Account Director, Whistl Mai

Making Mail an Insight led Media Channel: Gary Howard, Chief Digital Officer, Precision Marketing Group

Key Takeaways & Learnings – Panel Session

Chair: Mark Cross

• Dr Grace Kite, CEO and Founder, Magic Numbers
• Rachel Aldighieri, CEO, DMA
• Laura Sanjurgo, Commercial Director, Whistl Mail
• Tom Ridges, CEO, Herdify